Loic Le Meur Blog: How To Do Customer Service in a Twitter World and Case Study: Robert Scoble Pay attention to Loic – he gets it and he is making it happen every day. (Source: https://www.youtube.com/)

PBS at SXSW | Felicia Day interview (via PBS) (Source: http://youtube.com/)

Appalachian dulcimer original: Devil’s Stompin’ Ground (via BuckoFutreal) My brother Michael doing some serious dulcimer jamming – I really like the hypnotic qualities in this tune. (Source: https://www.youtube.com/)